Policies
WHOLESALE POLICY: We are primarily a wholesale gift manufacturer. We do have gift representatives that call on gift shops & customers in the gift industry. If you would like a representative to call on you, just call or email us, to find out if we have a rep in your area. WHOLESALE MINIMUM ORDER: TILES: Our minimum order and re-order is a just $100 , two per design of tiles or towels . New custom designs have minimums of 12 pcs. TOWELS: Minimum opening order for a stand-alone towel order is 16 pcs, at least 2 per design & color of towel stripe (the dollar figure is pretty much equal to our minimum tile order). Example: 8 Lousiana Collage Red Stripe and 8 Louisiana Collage Multi Stripe = your opening order of 16 pieces FORMS OF PAYMENT: We accept all major credit & debit cards. We never ship C.O.D. We presently do not offer terms such as net 10 or net 30 . If your business or corporation can ONLY do business with terms, please contact us to discuss this. MINIMUM ORDERS FOR CUSTOM DESIGNS: We have no set-up fees at present, and we are trying to keep it that way. For custom designs on tiles that we create for you, we ask that you order and re-order a dozen of that design. PROTECTED ZIP CODES: We can offer protected zip codes. These minimums are different from our regular \”$100\” minimum and also require orders of at least a specific dollar figure every quarter. Contact us if you are interested in protecting your zip code. However, we have a policy of NOT selling to multiple stores on the same street or stores in close proximity to one another. SHIPPING: We ship USPS Priority in regional boxes which is very economical. Your final invoice will reflect products, freight/insurance, and your payment. Currently, we ship only to addresses within the mainland of our United States. USPS, the large boxes can fit 16 tiles. The medium boxes hold up to 8 tiles. Towels ship UPS. LEAD TIMES: Generally, about 7-10 business days. The lead time until shipped depends on the following factors: if you are a new customer, if you have custom designs included, the size of your order, the time of year, and whether YOU are under a deadline. If you have an order needing to be rushed, give us a call & we will work with you. You will be given an ESTIMATE of the current lead time when you place your order. This is not a guarantee, but an estimate. We endeavor to get all orders out as soon as humanly possible. We look forward to doing business with you!
