Policies

WHOLESALE POLICY:

  • We are primarily a wholesale gift manufacturer.
  • We do have gift representatives that call on gift shops & customers in the gift industry. If you would like a representative to call on you, just call or email us, to find out if we have a rep in your area.

WHOLESALE MINIMUM ORDER:

  • TILES: Our minimum order and re-order is a just $100 , two per design of tiles or towels . New custom designs have minimums of 12 pcs.
  • TOWELS: Minimum opening order for a stand-alone towel order is 16 pcs, at least 2 per design & color of towel stripe (the dollar figure is pretty much equal to our minimum tile order). Example: 8 Lousiana Collage Red Stripe and 8 Louisiana Collage Multi Stripe = your opening order of 16 pieces

FORMS OF PAYMENT:

  • We accept all major credit & debit cards.
  • We never ship C.O.D.
  • We presently do not offer terms such as net 10 or net 30 . If your business or corporation can ONLY do business with terms, please contact us to discuss this.

MINIMUM ORDERS FOR CUSTOM DESIGNS:

  • We have no set-up fees at present, and we are trying to keep it that way. For custom designs on tiles that we create for you, we ask that you order and re-order a dozen of that design.

PROTECTED ZIP CODES:

  • We can offer protected zip codes. These minimums are different from our regular \”$100\” minimum and also require orders of at least a specific dollar figure every quarter. Contact us if you are interested in protecting your zip code.   However, we have a policy of NOT selling to multiple stores on the same street or stores in close proximity to one another.

SHIPPING:

  • We ship USPS Priority in regional boxes which is very economical. Your final invoice will reflect products, freight/insurance, and your payment. Currently, we ship only to addresses within the mainland of our United States.
  • USPS, the large boxes can fit 16 tiles. The medium boxes hold up to 8 tiles.
  • Towels ship UPS.

LEAD TIMES:

  • Generally, about 7-10 business days. The lead time until shipped depends on the following factors: if you are a new customer, if you have custom designs included, the size of your order, the time of year, and whether YOU are under a deadline. If you have an order needing to be rushed, give us a call & we will work with you.
  • You will be given an ESTIMATE of the current lead time when you place your order. This is not a guarantee, but an estimate. We endeavor to get all orders out as soon as humanly possible.

We look forward to doing business with you!

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